Remote Italian Customer Support Advisor – Greece Relocation

WW Talents; Genova; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Flight ticket

Hotel accommodation

Real estate fee covered

Job summary

WW Talents seeks an Italian-speaking customer support agent for a fully remote role based in Greece, with relocation assistance and a path to an international career.

You will provide Italian support via phone, email and chat, handle inquiries, troubleshoot issues, and document interactions while maintaining high customer satisfaction. Training starts day one and roles operate across rotating shifts.

Qualifications

• Fluent Italian (C1/C2) and English (B2+) required.
• Excellent communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian fluency

Communication skills

Customer focus

Problem-solving

Remote work

CRM software

Tools

CRM software

Multi-application tools

Job description

WW Talents seeks an Italian-speaking customer support agent for a fully remote role based in Greece, with relocation assistance and a path to an international career.

You will provide Italian support via phone, email and chat, handle inquiries, troubleshoot issues, and document interactions while maintaining high customer satisfaction. Training starts day one and roles operate across rotating shifts.