Remote Italian Customer Support Advisor - Greece Relocation

WW Talents; Salerno; Remote; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Job summary

WW Talents is seeking a fully remote Italian-speaking Customer Support professional to join a Greece-based team with a complete relocation package. The role offers paid training, a competitive €1,045 gross/month with 14 salaries, and a performance bonus up to 15% tied to targets.

You will work 5 days a week, 8 hours per day, with rotational shifts between 08:00–00:00, supporting customers in Italian and English, while using CRM tools and collaborating with a multicultural team from Greece.

Qualifications

• Fluent in Italian (C1/C2) or equivalent.
• English proficiency at B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Comfortable using CRM systems and multiple applications.
• Accurate data entry and attention to detail.
• Ability to work independently in a remote environment.
• Able to work rotational shifts in a fast-paced, international team.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem-solving

CRM experience

Data entry

Remote work

Multicultural teamwork

Job description

WW Talents is seeking a fully remote Italian-speaking Customer Support professional to join a Greece-based team with a complete relocation package. The role offers paid training, a competitive €1,045 gross/month with 14 salaries, and a performance bonus up to 15% tied to targets.

You will work 5 days a week, 8 hours per day, with rotational shifts between 08:00–00:00, supporting customers in Italian and English, while using CRM tools and collaborating with a multicultural team from Greece.