Italian-Speaking Support Specialist (Remote Greece)

Cross Border Talents; Napoli; Remote; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Flight to Athens

Two weeks hotel stay on arrival

Real estate support

Paid training

Job summary

Cross Border Talents is seeking an Italian-speaking Customer Support Specialist to join our international team. The role offers relocation to Greece and remote work from within Greece, with full training and ongoing career development.

You'll handle Italian customer inquiries via phone, chat, and email, troubleshoot issues, and maintain records to improve customer experiences. The position emphasizes a positive mindset and adaptability in a multicultural environment.

Qualifications

• Italian at C2 level and at least B2 English.
• Strong communication and problem-solving skills.
• Positive mindset, curiosity, and motivation to learn.
• No experience needed; we train you.

Responsibilities

• Support Italian-speaking customers via phone, chat, and email with empathy and professionalism.
• Troubleshoot technical and service issues; full training provided.
• Keep accurate records and contribute to smoother customer experiences.
• Work with a young, supportive, international team.

Skills

Italian at C2 level

B2 English

Job description

Cross Border Talents is seeking an Italian-speaking Customer Support Specialist to join our international team. The role offers relocation to Greece and remote work from within Greece, with full training and ongoing career development.

You'll handle Italian customer inquiries via phone, chat, and email, troubleshoot issues, and maintain records to improve customer experiences. The position emphasizes a positive mindset and adaptability in a multicultural environment.