Remote Italian-Speaking Customer Support Agent

WW Talents; Firenze; Remoto; EUR 15.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Remote work from Greece

Relocation support

International team

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will assist customers in Italian via phone, email, and chat, resolving inquiries and guiding on platform features.

The role offers paid training, a competitive salary package (€1,050 gross/month with 14 salaries), and full relocation support for EU movers. English B2+ required for training, and you will join an international, multicultural team with rotational shifts.

Competenze

• Fluent Italian (C1/C2) is required.
• English (B2+) for training and internal communication.
• Previous customer support or related experience is a plus, but not required.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Fluent Italian

English proficiency

Customer service

Communication

Problem-solving

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will assist customers in Italian via phone, email, and chat, resolving inquiries and guiding on platform features.

The role offers paid training, a competitive salary package (€1,050 gross/month with 14 salaries), and full relocation support for EU movers. English B2+ required for training, and you will join an international, multicultural team with rotational shifts.