Remote Cybersecurity Solutions Architect

Palo Alto Networks; Roma; Remote; EUR 90,000 - 130,000; Full time

Job summary

Palo Alto Networks is hiring a Professional Services Architect (Remote) to lead Idira solution design for customers. You will coordinate with implementation services, sales, and product teams to ensure solutions meet customer needs and security standards across engagements.

You will guide best practices, manage the customer journey, and build strong relationships while articulating options, risks, and business value to diverse audiences. Travel may be required occasionally.

Qualifications

• 3+ years in Cybersecurity, Professional Services, or a client-facing technical leadership role.
• CISSP or equivalent security certification (preferred); Cloud certifications (Azure, AWS, or GCP).
• Privileged account security, enterprise networking, databases, systems administration, and vulnerability management.
• Exceptional stakeholder management, technical communication, and cross-functional leadership skills.
• Proactive, adaptable to evolving scopes, and methodical in problem-solving with the ability to motivate and influence others.
• Demonstrable experience in communicating to different target audiences from technical to executive.
• Full professional proficiency in English essential, a second major European language is advantageous.

Responsibilities

• Design and architect solutions and planning documentation to meet the needs of Idira’s customers
• Acquire an understanding of customer needs to provide recommendations for short and long-term goals while managing the entire customer journey.
• Provide guidance on best practices and trends in privileged account security
• Assess near-term needs to establish business priorities and advise on options, benefits and impact to the current business process
• Demonstrate a strong understanding of large-scale information technology systems, security regulatory risk management and security vulnerabilities
• Establish new standard approaches and practices for deploying Idira’s solutions and securing privileged accounts
• Act as a technical expert, or other client serving roles, including serving as a knowledgeable resource to internal and external clients
• Develop and maintain positive and productive customer relationships
• Serve as the conduit for communications to and from the customer and Idira’s implementation services, sales, product management and marketing teams
• Resolve customer issues and escalations while establishing correct expectations and ensuring the customer is heard throughout the process

Skills

Cybersecurity leadership

Client-facing

Technical communication

Cloud certifications

Privileged account security

Stakeholder management

Executive communication

Job description

Palo Alto Networks is hiring a Professional Services Architect (Remote) to lead Idira solution design for customers. You will coordinate with implementation services, sales, and product teams to ensure solutions meet customer needs and security standards across engagements.

You will guide best practices, manage the customer journey, and build strong relationships while articulating options, risks, and business value to diverse audiences. Travel may be required occasionally.