Lead Incident Readiness Consultant, Proactive Services

Palo Alto Networks, Inc.; Milano; Remote; EUR 110,000 - 150,000; Full time

Job summary

Palo Alto Networks is seeking a client-facing Principal Consultant to lead proactive incident preparedness engagements for global customers. You will manage scoping, delivery, and reporting, from tabletop exercises to incident response planning, partnering with senior stakeholders to improve cyber resilience.

The role emphasizes deep technical expertise in IR and preparedness, strong communication in French and English, and proven success delivering complex engagements with autonomy and high

Qualifications

• Bachelor’s Degree in Information Security, Computer Science, Cyber Security, or a related field, or equivalent practical experience.
• 8+ years of combined experience in incident preparedness and incident response consulting.
• Demonstrated experience leading and delivering complex, client-facing cybersecurity engagements from scoping through to completion.
• Mandatory, hands-on experience in both incident response (IR) and incident preparedness, with a primary focus on preparedness.
• Professional business fluency in both French and English.

Responsibilities

• Lead the end-to-end delivery of proactive incident preparedness projects, including Tabletop Exercises (TTX), Incident Response Plan development, and Response Maturity Assessments.
• Critically review and analyze client documentation, such as Crisis Management, Incident Response, and Business Continuity plans, to identify gaps and provide actionable recommendations.
• Design, plan, and facilitate a variety of TTXs for diverse audiences, from technical teams to C-suite executives, delivering detailed post-exercise reports with strategic insights.
• Manage the full lifecycle of client engagements, from initial scoping and stakeholder alignment to final deliverable production, ensuring high-quality outcomes and customer satisfaction.
• Proactively collaborate with clients and internal Unit 42 teams, serving as a trusted advisor to enhance their overall cyber resilience and preparedness posture.
• Contribute to the continuous improvement of service delivery methodologies and internal team knowledge by sharing insights and applied learnings from client engagements.
• Travel as required (approximately 20%) to meet client engagement needs and business demands.

Skills

Incident preparedness

Incident response

Client-facing engagements

French & English fluency

Education

Bachelor’s Degree in Information Security/CS/Cyber Security

Job description

Palo Alto Networks is seeking a client-facing Principal Consultant to lead proactive incident preparedness engagements for global customers. You will manage scoping, delivery, and reporting, from tabletop exercises to incident response planning, partnering with senior stakeholders to improve cyber resilience.

The role emphasizes deep technical expertise in IR and preparedness, strong communication in French and English, and proven success delivering complex engagements with autonomy and high