Remote Call Center Manager: Growth & Impact

Kodland; Italia; Remote; EUR 24,000 - 36,000; Full time

Job summary

Kodland is seeking a remote Customer Support/Sales Associate to engage clients in Poland and globally, guiding them to trial lessons and enrollment. The role emphasizes clear communication, prompt responses, and smooth onboarding for new families.

The ideal candidate can work full-time from a home setup, including weekends, with strong internet and a compatible computer. CRM familiarity is a plus, and growth opportunities are highlighted.

Qualifications

• Fluent Polish or strong customer-facing communication in English is expected.
• Experience in handling inquiries and providing product information is a plus.

Responsibilities

• Contact clients via phone and other channels to sign up for a trial lesson.
• Provide information about products/services and address questions or concerns.
• Ensure clients are enrolled, re-enrolled, and confirmed for trial lessons.
• Support clients through the enrollment process in our school.

Skills

Polish language

Tools

CRM systems

Job description

Kodland is seeking a remote Customer Support/Sales Associate to engage clients in Poland and globally, guiding them to trial lessons and enrollment. The role emphasizes clear communication, prompt responses, and smooth onboarding for new families.

The ideal candidate can work full-time from a home setup, including weekends, with strong internet and a compatible computer. CRM familiarity is a plus, and growth opportunities are highlighted.