Remote Customer Support: Relocate to Greece & Thrive

Cross Border Talents; Firenze; Remote; EUR 27,000 - 34,000; Full time

Benefits offered by this job

Flight Ticket (within the EU)

Airport Pickup

Relocation Support

Job summary

Cross Border Talents is seeking a Customer Service Representative to join our globally minded team. The role is fully remote with relocation support to Greece, and welcomes fluent Italian and English speakers who enjoy helping others and solving problems.

You will support customers, investigate issues, and promote safe, clear product understanding. Ideal candidates are customer-focused, analytical, with comfort using digital platforms.

Qualifications

• Fluency in Italian and English.
• Strong interpersonal & analytical skills.
• A solutions-driven mindset and love for helping others.
• Familiarity with digital platforms (training provided).

Responsibilities

• Support customers with empathy and accuracy.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to improve user experience.

Skills

Fluency in Italian and English

Interpersonal skills

Analytical thinking

Digital platforms familiarity

Job description

Cross Border Talents is seeking a Customer Service Representative to join our globally minded team. The role is fully remote with relocation support to Greece, and welcomes fluent Italian and English speakers who enjoy helping others and solving problems.

You will support customers, investigate issues, and promote safe, clear product understanding. Ideal candidates are customer-focused, analytical, with comfort using digital platforms.