Registration Student Support Assistant

Galileo Global Education; Milano; On-site; EUR 24,000 - 26,000; Full time

Benefits offered by this job

Smart working

38-hour week

Meal vouchers

LinkedIn Learning

English courses with native-speaking

Employee psychological support

Welfare programme

Course discounts

Job summary

NABA, Nuova Accademia di Belle Arti in Milan, is seeking a Registration Student Support Assistant to back office and front office tasks for students and faculty. You will handle certificates, enrollment forms, exams, and student data updates in Nabagest, ensuring accuracy and timely communication across departments.

The role requires strong Excel and English skills (C1), a BA/MA in a relevant field, and a proactive, customer-oriented approach.

Qualifications

• Good knowledge of Microsoft Suite and advanced Excel (VLOOKUP, Pivot Tables, data analysis).
• BA/MA in Languages, Humanities or Administration or related field.
• C1 level of English is required.
• Chinese language knowledge is a plus.

Responsibilities

• Carry out back office and front office administrative tasks including certificates, study plans and enrollment.
• Extract and summarize student data for various departments.
• Provide administrative support to students through their academic life.
• Manage dedicated student email accounts.
• Assist with stay permit, fiscal code, health insurance, and bank account processes.
• Oversee enrollment and re-enrollment activities and document handling for international students.
• Follow up on missing documents and support final exams administration.

Skills

Microsoft Excel

English (C1)

Education

BA/MA in Languages, Humanities or Administration

Job description

NABA, Nuova Accademia di Belle Arti, is an education Academy focusing on arts and design: it is the largest private Academy in Italy, and the first one to have been recognized by the Italian Ministry of Education, University and Research (MIUR), back in 1980. As a recognized Academy, NABA offers academic diplomas equivalent to first and second level university degrees in the fields of design, fashion, graphics and communication, multimedia arts, set design, and visual arts.

NABA is currently seeking motivated individuals for the role of

REGISTRATION STUDENT SUPPORT ASSISTANT

Reporting to the Registration Student Support Supervisor, the Registration Student Support Assistant assures the proper holding of all the secretarial back office and front office tasks supporting students and faculty in all activities involved in the courses.

The selected candidate will carry out the following activities:

• Assure back office administrative and registration activities such as certificates issue, study plans’ update, credit registration, exams and final exam check and Nabagest update about student careers and personal data.
• Assure the extrapolation and elaboration of students’ population data according to the requests received and share the results obtained with the different departments or institutions.
• Assures administrative supports to students throughout the academic life (study plans update, credits registration, badge printing out and distribution);
• Assure the management of the e-mail accounts dedicated to the student careers.
• Support students with all the requests related to the permit of stay request and renew, fiscal code, health insurance, bank account opening City Council registration.
• Matriculation – Assure the proper holding of all the activities connected to the enrollment and re-enrollment activities: review of enrollment forms and assure a proper information exchange between Admission and Registration office thorough the pick-up, the registration, check and archive of the documents provided by the international students.
• Assure a follow up on the students whom document is missing.
• Assure the execution of all the activities connected to the Final exam: study plan check, banners printing, print-out of the official registers of the final exam, final grade registration in Nabagest and print-out and distribution of the certificates required including Diploma Supplement and official parchment of Diploma.

Job requirements

Good knowledge of Microsoft Suite, Advanced Excel skills (Vlookup, Pivot Tables, data analysis)

BA/MA in Languages, Humanities studies or Administration and/or similar

C1 level of English

Good knowledge of Chinese Language will be considered a plus

Customer-oriented, highly motivated, precise, with excellent interpersonal skills

The ideal candidate has previous experience of 1/2 years in similar role.

He/She is an energetic team player with a good interpersonal skills to interact with the various internal work areas, students and students’ families.

What We Offer:

• The opportunity to work in a stimulating, international, and multicultural environmentA dynamic, collaborative, and supportive team culture
• Flexible smart working arrangements
• A 38-hour working week
• Meal vouchers (€8 per working day) for employees working at least 4 hours on-site
• Learning and development opportunities, including unlimited access to LinkedIn Learning and free English language courses with native-speaking teachers
• Access to a confidential Employee Psychological Support Service
• Additional benefits, including access to the company welfare programme, in accordance with company policies and annual eligibility criteria
• Exclusive discounts on courses and educational programmes offered by the Academy

Work location:

Milan

Full time

Compensation: €24.000 – €26.000

Starting date: January 2027

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