Intern Receptionist and Registration Office

NABA, Nuova Accademia di Belle Arti; Roma; On-site; EUR 7,600 - 10,000; Full time

Benefits offered by this job

6-month internship

€800 gross monthly reimbursement

Meal vouchers

International environment

Collaborative team culture

LinkedIn Learning access

Job summary

NABA, Nuova Accademia di Belle Arti, in Rome seeks an Intern Receptionist and Registration Office to welcome students and guests, issue badges, and support the Registration Office with daily tasks. The role is split 50/50 between Reception and Registration Office and offers a dynamic, international environment.

The selected candidate will learn to manage calls, mail, and certificates, update study plans, translate and lay out texts, and assist in ordinary administration.

Qualifications

• BA/MA in Languages, Communications, Marketing or Economics.
• Knowledge of Microsoft Office and Adobe Suite.
• English at level B2 or higher.

Responsibilities

• Provide a welcoming service to students, teachers, guests and manage badges.
• Operate the reception switchboard and mailboxes, route calls and requests.
• Assist Registration Office with issuing certificates and updating study plans.
• Coordinate translations and updates for the Campus guide.
• Support daily administration and mail flows between units.

Skills

Customer service

Interpersonal skills

Motivation

Attention to detail

Education

BA/MA in Languages

BA/MA in Communications

BA/MA in Marketing

BA/MA in Economics

Tools

Microsoft Suite

Adobe Suite

Job description

NABA, Nuova Accademia di Belle Arti, is an education Academy focusing on arts and design: it is the largest private Academy in Italy, and the first one to have been recognized by the Italian Ministry of Education, University and Research (MIUR), back in 1980. As a recognized Academy, NABA offers academic diplomas equivalent to first and second level university degrees in the fields of design, fashion, graphics and communication, multimedia arts, set design, and visual arts.

NABA is currently seeking motivated individuals for the role of

INTERN RECEPTIONIST AND REGISTRATION OFFICE

Tutored by the Registration Office and Language Center Supervisor, the intern will study and apply customer care techniques to learn how to welcome students, teachers, visiting professors and guests, while developing the welcoming and professional spirit of our Academy, which aims to create a student-centered environment within our Campus.

The role will be equally divided between the Reception and the Registration Office, with 50% of the intern’s time dedicated to each area.

The selected candidate will learn the following activities:

• Assure a welcome service to students, teachers, visiting professors and guests giving the pass and the general information about the Campus and all services and Units. Execute the distribution of the student badge.
• Execute the management of switchboard distributing the calls to Units request and identifies the correct subject to forward the call or request. Execute the management of the mailbox of ‘reception’. Execute the lost and found.
• Support the Registration office in the daily activities (issuing certificates, supporting with the management of the mailbox Segreteria.roma sending notices to students and teachers, updating students study plan)
• Support the annual update of the guide, coordinate the collection of updates, require and verify the translation and layout of the texts.
• Support the Reception department in the daily activities in ordinary administration (distributing keys to teachers and staff, supporting with the management of the mailbox Reception)
• Support other academic offices in coordinating the entire flow of outgoing mail (letters, pony, couriers) and providing assistance to Units that need to send letters or packages.

Requirements:

BA/MA in Languages, Communications, Marketing, Economics

Good knowledge of Microsoft Suite and Suite Adobe

B2 level of English

Customer-oriented, highly motivated, precise, with excellent interpersonal skills

What We Offer:

• 6-month full-time internship
• €800 gross monthly reimbursement of expenses + meal vouchers
• The opportunity to work in a stimulating, international, and multicultural environment
• A dynamic, collaborative, and supportive team culture
• Unlimited access to LinkedIn Learning

Workplace: Rome