Registration Student Support Assistant

Galileo Global Education; Lombardia; On-site; EUR 24,000 - 26,000; Full time

Benefits offered by this job

Meal vouchers (€8 per working day)

36-hour? no, 38-hour working week

LinkedIn Learning access

English language courses

Employee support services

Educational discounts

Job summary

NABA, Nuova Accademia di Belle Arti, is seeking a Registration Student Support Assistant to ensure the proper holding of all secretarial back office and front office tasks supporting students and faculty in courses.

Based in Milan, this full-time role offers a 38-hour work week, a compensation of €24,000–€26,000, meal vouchers, and learning opportunities including LinkedIn Learning, with a preference for 1–2 years of related experience and C1 English.

Qualifications

• Good knowledge of Microsoft Suite and Advanced Excel skills (Vlookup, Pivot Tables, data analysis).
• BA/MA in Languages, Humanities studies or Administration and/or similar.

Responsibilities

• Assure back office administrative and registration activities such as certificates issue, study plans’ update, credit registration, exams and final exam check and Nabagest updates about student careers and personal data.
• Assure the extrapolation and elaboration of students’ population data according to requests and share results with departments.
• Assures administrative supports to students throughout the academic life (study plans update, credits registration, badge printing and distribution).
• Assure the management of the e‑mail accounts dedicated to the student careers.
• Support students with requests related to permit of stay, fiscal code, health insurance, and bank account opening City Council registration.
• Matriculation – assure enrollment and re-enrollment activities: review forms, information exchange between Admission and Registration, and follow up on missing documents.
• Assure execution of Final exam activities: study plan check, banners printing, official registers, final grade registration and certificates distribution including Diploma.

Skills

Microsoft Excel

Pivot Tables

Data analysis

Education

BA/MA in Languages

Tools

Microsoft Suite

Job description

NABA, Nuova Accademia di Belle Arti, is an education Academy focusing on arts and design: it is the largest private Academy in Italy, and the first one to have been recognized by the Italian Ministry of Education, University and Research (MIUR), back in 1980. As a recognized Academy, NABA offers academic diplomas equivalent to first and second level university degrees in the fields of design, fashion, graphics and communication, multimedia arts, set design, and visual arts.

NABA is currently seeking motivated individuals for the role of REGISTRATION STUDENT SUPPORT ASSISTANT. Reporting to the Registration Student Support Supervisor, the Registration Student Support Assistant ensures the proper holding of all secretarial back office and front office tasks supporting students and faculty in all activities involved in the courses.

Responsibilities

• Assure back office administrative and registration activities such as certificates issue, study plans’ update, credit registration, exams and final exam check and Nabagest updates about student careers and personal data.
• Assure the extrapolation and elaboration of students’ population data according to the requests received and share the results obtained with the different departments or institutions.
• Assures administrative supports to students throughout the academic life (study plans update, credits registration, badge printing out and distribution).
• Assure the management of the e‑mail accounts dedicated to the student careers.
• Support students with all the requests related to the permit of stay request and renew, fiscal code, health insurance, bank account opening City Council registration.
• Matriculation – Assure the proper holding of all the activities connected to the enrollment and re‑enrollment activities: review of enrollment forms and assure a proper information exchange between Admission and Registration office thorough the pick-up, the registration, check and archive of the documents provided by the international students. Assure a follow up on the students whom document is missing.
• Assure the execution of all the activities connected to the Final exam: study plan check, banners printing, print-out of the official registers of the final exam, final grade registration in Nabagest and print-out and distribution of the certificates required including Diploma Supplement and official parchment of Diploma.

Job Requirements

• Good knowledge of Microsoft Suite, Advanced Excel skills (Vlookup, Pivot Tables, data analysis)
• BA/MA in Languages, Humanities studies or Administration and/or similar
• C1 level of English
• Good knowledge of Chinese Language will be considered a plus
• Customer-oriented, highly motivated, precise, with excellent interpersonal skills
• The ideal candidate has previous experience of 1/2 years in similar role.
• He/She is an energetic team player with a good interpersonal skills to interact with the various internal work areas, students and students’ families.

What We Offer

• The opportunity to work in a stimulating, international, and multicultural environment
• A dynamic, collaborative, and supportive team culture
• Flexible smart working arrangements
• A 38-hour working week
• Meal vouchers (€8 per working day) for employees working at least 4 hours on-site
• Learning and development opportunities, including unlimited access to LinkedIn Learning and free English language courses with native‑speaking teachers
• Access to a confidential Employee Psychological Support Service
• Additional benefits, including access to the company welfare programme, in accordance with company policies and annual eligibility criteria
• Exclusive discounts on courses and educational programmes offered by the Academy

Job Details

• Work location: Milan
• Full time
• Compensation: €24.000 – €26.000
• Starting date: January 2027

According to GDPR 679/16 we inform you that the treatment of Personal Data contained in your resume will respect the principles of legality, fairness and transparency and protection of your privacy and your rights. We only use the personal data we collect for the recruiting activities, such as your name, surname, address, email address, educational and employment background and job qualifications.

NABA, Nuova Accademia di Belle Arti, is an international Academy focusing on arts and design: it is the largest private Academy in Italy, and the first one to have been recognized by the Italian Ministry of Education, University and Research (MIUR), back in 1981. With a campus in Milan and one in Rome, NABA offers academic diplomas equivalent to first and second level university degrees in the fields of design, fashion design, graphics and communication, multimedia arts, new technologies, set design, and visual arts. The Academy was founded in Milan in 1980 upon the private initiative of Ausonio Zappa, Guido Ballo and Gianni Colombo. NABA was selected by Frame and included in the Masterclass Frame Guide to the 30 World’s Leading Graduate Design, Architecture and Fashion Schools, by Domus Magazine as one of Europe’s Top 100 schools of Architecture and Design. www.naba.it

WHY NABA As member of NABA, you can make a positive difference, by bringing high-quality education to students in order to support them in their professional career and to convert their talent into reality. You will have the opportunity to impact their lives and to learn about yourself while learning new things. You will find people eager to seek new ideas, new information, and new ways of experiencing challenges. We are also inspired by the efforts of each employee and by our accountability to each student. We are interdisciplinary and inclusive. Our educational offer demonstrates our commitment, enthusiasm and professionalism at all times and our passion for continuous development. If you join NABA, you will have access to a network of colleagues whom you can learn from, who will inspire you and who will fuel your success.