Regional Cooling Systems Specialist – Flexible Work Options

Schneider Electric; Stezzano; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Schneider Electric in Lombardy is seeking a Specialist Senior Service Representative to lead complex maintenance projects and troubleshoot multi-component systems, delivering hands-on problem solving and strategic consulting.

You will guide field service engineers, coordinate across teams, and provide technical solutions that improve reliability and safety, with a focus on customer success and business development.

Qualifications

• Strong collaboration skills to work across functions and drive solutions in a technical ecosystem.
• Ability to explain complex technical information clearly to diverse audiences with confidence.
• Proactive approach that anticipates challenges and identifies opportunities before they're asked for.
• Comfort juggling multiple priorities while upholding quality, safety, and compliance standards.

Responsabilités

• Diagnose and resolve complex system issues using root cause analysis and collaboration with engineering experts.
• Oversee installation, commissioning, and preventive maintenance to ensure system reliability and safety.
• Deliver technical consulting to customers and internal teams to uncover needs and support business development.
• Guide field service engineers and coordinate across teams to provide seamless, high-quality service solutions.

Connaissances

Active Listening

Customer Support

Maintenance and Repair

Predictive Maintenance

Problem Solving

Resilience

Safety Standards

Technical Documentation

Description du poste

Schneider Electric in Lombardy is seeking a Specialist Senior Service Representative to lead complex maintenance projects and troubleshoot multi-component systems, delivering hands-on problem solving and strategic consulting.

You will guide field service engineers, coordinate across teams, and provide technical solutions that improve reliability and safety, with a focus on customer success and business development.