Real-Time Train Operations Support Engineer

ALSTOM Gruppe; Milano; On-site; EUR 60,000 - 84,000; Full time

Job summary

ALSTOM Gruppe in Milano Fiorenza Depot seeks a Train Operation Support Engineer to provide real-time technical support to train drivers and operations teams during faults, monitor systems, and coordinate with control room for prompt recovery. You will analyze incidents, develop diagnostic algorithms with engineers, prepare detailed reports, and support maintenance activities.

The role requires engineering background, strong analytical skills, and ability to work under pressure in a rotating

Qualifications

• Engineering degree or technical diploma with railway maintenance experience.
• Strong analytical skills and data-driven decision making.
• Excellent communication with diverse stakeholders.

Responsibilities

• Provide real-time technical support to drivers and operations during faults.
• Define standard rules to analyze train diagnostics data.
• Collaborate with engineering to design diagnostic algorithms.
• Prepare detailed reports and documentation of maintenance activities.

Skills

Real-time problem solving

Train diagnostic data analysis

Analytical thinking

Communication with stakeholders

Education

Engineering degree (Mechanical or Electrical)

Tools

Tableau

Power BI

Job description

ALSTOM Gruppe in Milano Fiorenza Depot seeks a Train Operation Support Engineer to provide real-time technical support to train drivers and operations teams during faults, monitor systems, and coordinate with control room for prompt recovery. You will analyze incidents, develop diagnostic algorithms with engineers, prepare detailed reports, and support maintenance activities.

The role requires engineering background, strong analytical skills, and ability to work under pressure in a rotating