Presales & Customer Experience Intern

Artemest; Milano; Presencial; EUR 6700 - 8900; Tempo parcial

Resumo da oferta

Artemest is looking for a motivated, organized and self-starter Sales & Customer Relationship Intern to join our Milan team. You will manage presales activities to convert incoming leads, handle customer inquiries by email and phone, and coordinate with suppliers to deliver the best solutions for customers.

You will work with Logistics, Catalogue Management and Technology to ensure an excellent customer experience and drive loyalty initiatives.

Responsabilidades

• Manage all presales activities with the goal to convert effectively incoming sales leads, ensuring strong performance in terms of conversion and average order value
• Manage customer care daily activities: handling customers' inquiries and requests through emails and calls
• Interact with suppliers to manage customers' requests and negotiate the best solution for the company and its customers
• Work closely with other departments (Logistics, Catalogue Management and Technology) to ensure an excellent level of customer experience
• Customer loyalty and retention initiatives
• Continuously evaluate internal customer care processes and propose business development initiatives

Descrição da oferta de emprego

Artemest is looking for a motivated, organized and self-starter Sales & Customer Relationship Intern to join our Milan team. You will manage presales activities to convert incoming leads, handle customer inquiries by email and phone, and coordinate with suppliers to deliver the best solutions for customers.

You will work with Logistics, Catalogue Management and Technology to ensure an excellent customer experience and drive loyalty initiatives.