Overnight Property & Guest Services Manager

W Hotels; Arzachena; On-site; EUR 32,000 - 39,000; Full time

Job summary

W Hotels in Arzachena, Sardegna, Italy seeks a Property Manager on Duty to oversee overnight operations and ensure top hospitality service. The role represents property management in guest and operational matters and involves personally assisting with issues and tasks.

Ideal candidates have a high school diploma or GED with relevant guest services experience, or a 2-year degree with related hospitality experience. Schedule is full-time and on-site.

Qualifications

• High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related area.
• 2-year degree plus 2 years experience in guest services, front desk, housekeeping, or related area.

Responsibilities

• Monitors and ensures compliance with all Guidelines to Operations.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Monitors employee attendance and records absences/tardiness.
• Promotes participation in property safety-related programs.
• Keeps employees informed regarding new operational procedures, standards, or programs.
• Assists supervisors in handling employee performance issues and payroll processing.

Education

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

Job description

W Hotels in Arzachena, Sardegna, Italy seeks a Property Manager on Duty to oversee overnight operations and ensure top hospitality service. The role represents property management in guest and operational matters and involves personally assisting with issues and tasks.

Ideal candidates have a high school diploma or GED with relevant guest services experience, or a 2-year degree with related hospitality experience. Schedule is full-time and on-site.