Guest Experience Leader

W Hotels; Arzachena; On-site; EUR 41,000 - 50,000; Full time

Benefits offered by this job

Housing Allowance

Meal Allowance

Job summary

W Hotels in Arzachena, Sardinia is seeking a Property Manager on Duty to oversee all hotel operations and deliver the highest levels of hospitality and service. You will represent property management in guest and property situations, manage the flow of questions, and direct guests within the lobby.

The role leads guest services teams, maintains front desk goals, supervises staff, and ensures compliance with policies.

Qualifications

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Responsibilities

• Leads guest services teams and oversees day-to-day operations.
• Maintains front desk goals and ensures guest satisfaction.
• Supervises staff and ensures compliance with policies and procedures.

Education

High school diploma or GED

2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Job description

W Hotels in Arzachena, Sardinia is seeking a Property Manager on Duty to oversee all hotel operations and deliver the highest levels of hospitality and service. You will represent property management in guest and property situations, manage the flow of questions, and direct guests within the lobby.

The role leads guest services teams, maintains front desk goals, supervises staff, and ensures compliance with policies.