Guest Services Supervisor - Front Desk & Operations

W Hotels; Arzachena; On-site; EUR 29,000 - 35,000; Full time

Job summary

W Hotels in Arzachena, Sardinia, is seeking a non-management Front Desk/Guest Services Associate for a full-time, on-site position. You will process guest check-ins, verify identity, manage payments, issue keys, and balance daily receipts.

You will also support training and coaching of team members, ensure security of payments, and provide guests with accurate information and directions, contributing to a high standard of service.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: at least 1 year.
• Supervisory experience: at least 1 year.

Responsibilities

• Process guest check-ins, verify identity and payment method, assign rooms and issue keys.
• Balance and secure daily receipts; prepare reports; assist with training and coaching of staff.

Skills

Related work experience

Supervisory experience

Education

High school diploma or GED

Job description

W Hotels in Arzachena, Sardinia, is seeking a non-management Front Desk/Guest Services Associate for a full-time, on-site position. You will process guest check-ins, verify identity, manage payments, issue keys, and balance daily receipts.

You will also support training and coaching of team members, ensure security of payments, and provide guests with accurate information and directions, contributing to a high standard of service.