Operations Specialist (m/f/d)

Edri; Milano; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work

EU workation

Bonus program

Training budget

Welcome gifts

Top hardware

Pension plan

Descrizione del lavoro

Edri is seeking a technically adept professional to coordinate daily field operations for its charging infrastructure across multiple sites. You will manage maintenance, installation, and service activities, ensuring timely execution and high quality, while monitoring asset performance and supporting troubleshooting.

You will collaborate with external vendors and internal teams, support customer inquiries, and analyze operational data to drive improvements.

Competenze

• Degree in Electrical Engineering, Information Technology, or a comparable technical field.
• First professional experience in operations, field service, e-mobility, energy, or related technical environment.
• Strong interest in EV charging infrastructure, energy systems, and innovative technologies.
• Solid analytical mindset to understand and solve technical challenges.
• Experience with monitoring tools and operational data; SQL knowledge is a plus.
• Proficiency in Microsoft Office; familiarity with Power BI, Databricks, Retool is advantageous.
• Fluent in Italian and confident communication skills in English.
• Proactive, reliable, and solution-oriented with ownership.
• Excellent communication and coordination across multiple stakeholders.

Mansioni

• Coordinate daily operational activities across field technicians, suppliers, and internal stakeholders to ensure reliable operation of charging infrastructure.
• Plan and manage maintenance, installation, and service activities with timely execution and high quality.
• Monitor EV charging and energy assets performance and support troubleshooting when issues arise.
• Collaborate with external vendors and service providers to maintain efficiency and asset availability.
• Support customer inquiries and coordinate issue escalation for excellent service.
• Analyze operational data, track performance indicators, and contribute to process improvements.
• Maintain accurate documentation, operational reports, and compliance records.
• Conduct site visits and support retrofit or optimization across the charging network.
• Help ensure operational excellence by managing spare parts availability and day-to-day processes.

Conoscenze

Analytical mindset

Ownership

Communication skills

Stakeholder coordination

English communication

Microsoft Office

SQL basics

Formazione

Electrical Engineering degree

Information Technology or comparable technical field

Strumenti

Power BI

Databricks

Retool

Descrizione del lavoro

Your mission

• Coordinate daily operational activities across field technicians, suppliers, and internal stakeholders to ensure the reliable operation of our charging infrastructure
• Plan and manage maintenance, installation, and service activities, ensuring timely execution and high quality standards
• Monitor the performance of EV charging and energy assets and support troubleshooting activities when issues arise
• Collaborate closely with external vendors and service providers to maintain efficient operations and asset availability
• Support customer inquiries and coordinate issue escalation processes to deliver an excellent service experience
• Analyze operational data, track performance indicators, and contribute to continuous process improvements
• Maintain accurate documentation, operational reports, and compliance-related records
• Conduct site visits and support retrofit or optimization activities across the charging network
• Help ensure operational excellence by managing spare parts availability and supporting day-to-day operational processes

Your profile

• Degree in Electrical Engineering, Information Technology, or a comparable technical field
• First professional experience in operations, field service, e-mobility, energy, or a related technical environment
• Strong interest in EV charging infrastructure, energy systems, and innovative technologies
• Solid analytical mindset with the ability to understand and solve technical challenges
• Experience working with monitoring tools and operational data; basic SQL knowledge is a plus
• Proficiency in Microsoft Office; experience with Power BI, Databricks, Retool, or similar tools is an advantage
• Fluent in Italian and confident communication skills in English
• Proactive, reliable, and solution-oriented way of working with a strong sense of ownership
• Excellent communication and coordination skills, with the ability to collaborate across multiple stakeholders

Why us?

• People take centre stage: Become part of a dynamic, ambitious and agile team that develops solutions for the eMobility market and be part of our EDRI events or the next after-work event
• With us, you get the best of both worlds - 100% start-up with the support of a large company
• The freedom you need: We offer you hybrid working with flexible working hours
• Workation: Enjoy the flexibility to work temporarily from abroad – within the EU
• You will receive a competitive salary with a performance-related bonus
• A company pension scheme is of course also one of the benefits with us
• Sustainable learning opportunities: We support you with a training budget of 5,000 euros per year
• You get everything you need to get started: onboarding with welcome gifts and top hardware

Contact

Diversity counts at E.ON. We welcome all people and are convinced that differences make us stronger. Become part of our inclusive and diverse corporate culture! Seize the opportunity to become part of our E.ON Drive Infrastructure team and not only create prospects for the future of E.ON, but also for your own. We look forward to getting to know you! Laura Junior Recruiter