Onsite IT Technician: Face-to-Face Tech Support

Stefanini EMEA; Sestri Levante; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Meal vouchers

Medical insurance

Referral bonuses

LinkedIn Learning trainings

Professional development

International multicultural team

Job summary

Stefanini Group is seeking an Onsite IT Technician to provide face-to-face user support at a client site in Riva Trigoso. The role is permanent and based 100% onsite, with 40 hours per week.

Salary starts at 26,000 EUR gross per year, with final offer based on experience and seniority. Stefanini Group offers a Terziario Commercio CBA with meal vouchers, medical insurance, referral bonuses, and access to Stefanini LinkedIn Learning trainings in a multinational environment.

Qualifications

• At least 2 years of experience in a technical ICT environment.
• General End User technology knowledge.
• End User Workspace platforms (discovery, asset management, client management).
• End User Microsoft platforms (Active Directory, Office, SCCM).
• ItSM Tool Set (Ticket Management Software) preferred.

Responsibilities

• Hardware installation, movement and de-installation.
• Diagnosing problems concerning personal hardware (PCs, laptops, printers and scanners).
• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment.
• Small project management related with new hardware or software installation.
• Software, patches and updates installation using MS SCCM.

Skills

End user support

Customer service

Face-to-face interaction

Troubleshooting

Tools

Active Directory

Office 365

SCCM

ITSM tools

Job description

Stefanini Group is seeking an Onsite IT Technician to provide face-to-face user support at a client site in Riva Trigoso. The role is permanent and based 100% onsite, with 40 hours per week.

Salary starts at 26,000 EUR gross per year, with final offer based on experience and seniority. Stefanini Group offers a Terziario Commercio CBA with meal vouchers, medical insurance, referral bonuses, and access to Stefanini LinkedIn Learning trainings in a multinational environment.