Senior Deskside Technician: Onsite IT Support Lead

Stefanini Group; Parma; Hybrid; EUR 25,000 - 31,000; Full time

Benefits offered by this job

Meal vouchers

Medical insurance

Referral bonuses

LinkedIn Learning trainings

Professional development

International exposure

Job summary

Stefanini Group is hiring a Senior Deskside Technician to provide hands-on IT support onsite in Parma. You will resolve complex issues, deploy patches, validate master images, and assist with infrastructure testing in collaboration with clients.

You will support IOS devices, manage Active Directory permissions, and contribute to postmaster scripts and automation efforts while communicating in Italian and English. 40 hours/week onsite with competitive benefits.

Qualifications

• Expertise in Microsoft Office 365 pack, Windows OS, DOS and VBS.

Responsibilities

• Solve complex issues and provide sustainable resolutions to prevent recurrence.

Skills

Microsoft Office 365

Windows OS

DOS

VBS

PowerShell

Windows Server

Email systems

Microsoft SharePoint

iOS (iPhone/iPad)

ITIL

backup/restore tools

Virtualization

Networking

Telecommunications

Active Directory

Security groups/permissions

ADSL/UMTS/ISDN/WiFi

AI interest (SAI Library)

Italian and English language

Tools

None specified

Job description

Stefanini Group is hiring a Senior Deskside Technician to provide hands-on IT support onsite in Parma. You will resolve complex issues, deploy patches, validate master images, and assist with infrastructure testing in collaboration with clients.

You will support IOS devices, manage Active Directory permissions, and contribute to postmaster scripts and automation efforts while communicating in Italian and English. 40 hours/week onsite with competitive benefits.