Onsite IT Support Technician - Windows/Mac/Linux Expert

AVASO Technology Solutions

Cagliari

In loco

EUR 28.000 - 36.000

Tempo pieno

5 giorni fa

Candidati tra i primi

Ricevi più risposte dai datori di lavoro

Invia un CV specifico per questa offerta in pochi minuti.

Descrizione del lavoro

AVASO Technology Solutions in Cagliari, Italy, is seeking an Onsite IT Support field Technician to provide on-site and remote desktop support, troubleshoot hardware, software and network issues, and deploy OS updates. The role requires hands-on technical skills, strong customer focus, and English fluency.

The candidate will install and maintain desktops, laptops, and peripherals, perform system audits, and document procedures for end-user support.

Competenze

2+ years of experience in Desktop Support or similar roles.
Experience with Windows OS, Mac OS, and Linux environments.
Experience with Active Directory for user management, group policies, and security.
Proficient with remote desktop tools and troubleshooting techniques.
Experience with networking protocols (TCP/IP, DNS, DHCP).
Strong knowledge of MS Office Suite and other productivity software.
Expertise in hardware diagnostics, repair, and replacements.
Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT).
Familiar with ITIL processes for incident, problem, and change management.
Strong communication skills, with the ability to explain technical issues to non-technical users.
Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
Fluency in English.

Mansioni

Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
Troubleshoot and resolve hardware, software, and network-related issues.
Install, configure, and maintain desktop systems, laptops, and peripherals.
Ensure the deployment of operating systems, updates, and software packages.
Work with the IT team to resolve and escalation issues as needed.
Perform routine system audits and ensure systems are up-to-date and secure.
Provide end-user training and technical documentation where necessary.
Collaborate with team members and manage support tickets for various internal stakeholders.