On-Site Field Service Engineer – Travel Required

ATS Automation Tooling Systems Inc; Ravenna; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Annual bonus

Corporate welfare program

Company canteen

Metasalute supplementary healthcare

Job summary

Comecer in Castel Bolognese, Italy, seeks a traveling service technician to perform on-site maintenance, repair and calibration of complex equipment at customer premises, ensuring high reliability. You will follow service plans, document work in Fusion and internal reports, manage tickets, and coordinate with the service planner.

Domestic and international travel is required. Strong English skills are essential.

Qualifications

• Industrial Technical diploma with mechanical or electrical emphasis is required.
• Experience as travelling technician or remote technical service (2–5 years) is required.
• Fluent English both written and spoken is required.

Responsibilities

• Handle technical service at the final customer's premises.
• Service, maintenance, repair, testing and calibration of complex equipment with minimal supervision.
• Report issues of the final customer.
• Assist customers or partners with requests.
• Perform service at customer’s premises following instructions from the Service planner.
• Travel domestically and internationally.

Skills

Problem solving

Active listening

Customer focus

Communication

Education

Industrial Technical diploma (Mechanical/Electrical)

Tools

MS Office

Fusion enterprise system

Job description

Comecer in Castel Bolognese, Italy, seeks a traveling service technician to perform on-site maintenance, repair and calibration of complex equipment at customer premises, ensuring high reliability. You will follow service plans, document work in Fusion and internal reports, manage tickets, and coordinate with the service planner.

Domestic and international travel is required. Strong English skills are essential.