Nightporter

Cavallino Bianco; Ortisei; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Free accommodation in a single room

Free meals

Health fund

Pool, gym & sauna access

50% discount at family hotels

Staff events

Job summary

Cavallino Bianco in Ortisei (Italy) is seeking a night receptionist to join our year-round team. The role requires flexibility for night shifts and a friendly, guest-focused approach.

You will coordinate late check-ins/check-outs, answer inquiries by phone and in person, and support front desk operations during nighttime hours. You should be fluent in Italian, English, and German, with basic computer skills and a willingness to learn.

Qualifications

• Good knowledge of Italian, English, and German.
• Work experience and/or a willingness to learn.
• Basic computer skills.

Responsibilities

• Assisting guests and managing the front desk: handling check-in and check-out during the night.
• Responding to inquiries and phone calls, managing room access keys.
• Security: Ensuring the hotel’s security, monitoring entrances and exits.
• Handling alarms and responding quickly to emergencies.

Skills

Italian

English

German

Job description

We are looking for a night receptionist to join our team and stay with us year-round. We require flexibility and a willingness to work night shifts.

Your Profile:

• Good knowledge of Italian, English, and German
• Work experience and/or a willingness to learn
• Basic computer skills

Your Responsibilities:

• Assisting guests and managing the front desk: handling check-in and check-out during the night,
• Responding to inquiries and phone calls, managing room access keys.
• Security: Ensuring the hotel’s security, monitoring entrances and exits,
• handling alarms and responding quickly to emergencies.
• Daily closing of the bar and the management system (Protel).
• Maintaining quiet hours: Ensuring peace and quiet and resolving conflicts between guests.
• Ensuring smooth operations at the hotel and the safety of guests during nighttime hours.

Here’s what you can expect:

• Full-time position in a young team
• Modern work environment in the center of Ortisei in Val Gardena
• Regular working hours (2 days off per week with a 40-hour workweek)
• Affiliated daycare center (for children ages 6 months to 3 years)
• Option for school meals (ages 6 to 9)
• Potential childcare for your own children during school vacations (ages 3 to 10)
• Free accommodation in a single room with parking
• Free meals (breakfast, lunch, and dinner)
• MySaniTour Health Fund
• Free access to our pool, fitness center, and sauna
• Discounts on spa treatments, products, and drinks at the bar
• Free ski lessons
• Staff events such as parties and trips
• 50% discount at all family hotels in South Tyrol
• 1 free night’s stay for the whole family
• Birthday gifts
  ... and much more!