Night Operations Leader — Boutique Hotel

Ennismore; Firenze; In loco; EUR 30.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Ticket Restaurants for meals

Training and ongoing development

Rewards for living company values

Regular team get-togethers

Excellent discounts across Ennismore

Descrizione del lavoro

Ennismore is seeking a Night Manager for The Hoxton in Florence. In this role, you will represent management, ensuring guest satisfaction and smooth hotel operations throughout the night. You will lead your team towards achieving high occupancy rates and maintaining excellent service standards.

Ideal candidates will have a background in hospitality, strong leadership skills, and experience in front desk operations. Enjoy great benefits including training, team events, and discounts across the Ennismore family.

Competenze

• Experience in a similar role with a track record in front office operations.
• Familiarity with Opera or similar front desk systems is an advantage.
• A natural at leading and managing others.

Mansioni

• Represent management and ensure smooth hotel operations during the night.
• Deal with guest billing and operational management.
• Lead and motivate the night team to achieve guest satisfaction.

Conoscenze

Positive impact on guests

Leadership skills

Front desk operations

Ability to handle challenges

Experience in hospitality

Strumenti

Opera

GDS

Descrizione del lavoro

Ennismore is seeking a Night Manager for The Hoxton in Florence. In this role, you will represent management, ensuring guest satisfaction and smooth hotel operations throughout the night. You will lead your team towards achieving high occupancy rates and maintaining excellent service standards.

Ideal candidates will have a background in hospitality, strong leadership skills, and experience in front desk operations. Enjoy great benefits including training, team events, and discounts across the Ennismore family.