Night Audit & Guest Services

The Luxury Collection; Milano; Presencial; EUR 27.000 - 29.000; Jornada completa

Descripción de la vacante

The Luxury Collection in Milan is seeking a Finance & Accounting professional for a full-time on-site role. You will support day-to-day financial processes and ensure accuracy in daily postings.

Responsibilities include processing room charges and payments, posting charges, balancing cash and accounts, and assisting with end-of-day procedures to ensure accurate financial records. The ideal candidate has a high school diploma or GED and at least two years of related experience.

Formación

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 2-year related work experience.
• License or Certification: None

Responsabilidades

• Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
• Print contingency lists to have a record of all guests in case of emergency.
• Sell a room/accommodation to guests without reservations based on availability.
• Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages.
• Complete the Room Rate Variance Report.
• Process all guest check-ins and assign room.
• Activate or reissue room keys using electronic key machine.
• Count bank at end of shift and secure bank.
• Balance and drop receipts according to Accounting specifications.
• Report accidents, injuries, and unsafe work conditions to manager.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Educación

High school diploma or GED equivalent

Descripción del empleo

The Luxury Collection in Milan is seeking a Finance & Accounting professional for a full-time on-site role. You will support day-to-day financial processes and ensure accuracy in daily postings.

Responsibilities include processing room charges and payments, posting charges, balancing cash and accounts, and assisting with end-of-day procedures to ensure accurate financial records. The ideal candidate has a high school diploma or GED and at least two years of related experience.