National Franchise Growth & Operations Leader

Business Network International; Milano; Hybrid; EUR 150,000 - 210,000; Full time

Job summary

Business Network International seeks a National Director to lead country-level growth, operational excellence, and brand execution for franchised regions in Italy. You will recruit, onboard, and support franchisees and regional leaders, and oversee financial performance to ensure profitable growth.

You will manage the national conference, coordinate cross-functional initiatives, and uphold BNI’s mission and values while delivering a consistent brand experience across the network.

Qualifications

• Bachelor’s degree in business management or related field or equivalent experience.
• MBA or EMBA from competitive program (preferred).
• 10+ years of progressive franchise leadership experience including leading senior managers or distributed teams.
• Willingness to travel 30-40%.

Responsibilities

• Lead country-level growth, operational excellence, and brand execution across franchised regions.
• Recruit, onboard, and support franchisees and regional leaders; manage P&L for franchised regions.
• Oversee national conference planning, coordination, and profitability.
• Collaborate with Operations, Marketing, HR, Finance, Legal, and Membership teams for alignment.
• Ensure unified brand experience, strong Membership outcomes, and adherence to standards and ethics.
• Coach regional leaders and maintain team spirit across the national network.
• Ensure compliance with systems, policies, and governance across regions.

Skills

Franchise leadership

P&L management

Strategic thinking

Change management

Team leadership

Financial acumen

Leadership development

Travel readiness

Education

Bachelor’s degree in business management or related field

MBA or EMBA (preferred)

Job description

Business Network International seeks a National Director to lead country-level growth, operational excellence, and brand execution for franchised regions in Italy. You will recruit, onboard, and support franchisees and regional leaders, and oversee financial performance to ensure profitable growth.

You will manage the national conference, coordinate cross-functional initiatives, and uphold BNI’s mission and values while delivering a consistent brand experience across the network.