Naples IT Support & Systems Administrator

Alinghi; Napoli; Hybrid; EUR 35,000 - 52,000; Full time

Job summary

Tudor Team Alinghi in Naples seeks an IT Specialist to join the team and support its operations for the 38th America's Cup campaign. You will be the first point of contact for IT at the Naples base, assisting team members and guests day-to-day and handling routine server and access administration under the IT Lead.

Key tasks include providing first/second-line support, configuring devices, managing Microsoft 365, user access, printing and AV support, and maintaining servers with patches, backups

Qualifications

• Minimum 3 years in IT support or systems administration.
• Good knowledge of Microsoft 365 administration.
• Windows Server and Active Directory management (user/group, GPO, DNS, DHCP).
• English, written and spoken.

Responsibilities

• Provide first and second-line IT support to users, in person and remotely.
• Set up, configure and maintain laptops, desktops and peripherals (desk support).
• Support and administer Microsoft 365: accounts, licenses, Outlook, Teams and OneDrive.
• Manage user access: joiners, movers and leavers, group memberships, permissions and periodic access checks, applying changes.
• Install and maintain printers and shared devices.
• Support meeting rooms and AV equipment.
• Maintain the servers: apply updates/patches, monitor health/capacity, backups, restore tests, escalate issues.
• Support guests and hospitality events with connectivity and equipment.
• Help with equipment orders, stock and deliveries.
• Document procedures, report to the IT Lead on open issues, recurring problems and priorities.

Skills

IT support

Microsoft 365 administration

Windows Server

Active Directory

DNS & DHCP

Ticketing

Clear communication

English proficiency

Tools

Intune

Veeam

Job description

Tudor Team Alinghi in Naples seeks an IT Specialist to join the team and support its operations for the 38th America's Cup campaign. You will be the first point of contact for IT at the Naples base, assisting team members and guests day-to-day and handling routine server and access administration under the IT Lead.

Key tasks include providing first/second-line support, configuring devices, managing Microsoft 365, user access, printing and AV support, and maintaining servers with patches, backups