IT Specialist – Venice, Italy

Acquera Yachting; Venezia; On-site; EUR 30,000 - 40,000; Full time

Job summary

An innovative yachting company is looking for an IT Specialist to provide technical support and contribute to digital transformation projects in Venice, Italy. The role involves managing IT systems for efficiency, data security, and business continuity, along with providing support for users. Applicants should have 1-2 years of experience in IT and familiarity with operating systems and networks. This position offers an exciting opportunity to be part of technological innovation in the yachting sector.

Qualifications

• 1–2 years of experience in IT support or help desk roles.
• Good knowledge of computer networks and basic configuration activities.
• Knowledge of major operating systems including Microsoft, iOS, Linux.

Responsibilities

• Provide advanced technical support for PCs, printers, and mobile devices.
• Manage remote interventions to ensure quick resolutions.
• Contribute to the design and implementation of digital transformation projects.

Skills

IT support

Problem-solving

Initiative

Team collaboration

Tools

Power BI

Microsoft OS

iOS

Linux

Job description

As an IT Specialist, you will be the key point of contact for technical support and the management of the Acquera Group’s IT systems, ensuring business continuity, data security, and system efficiency. You will also collaborate on digital transformation projects and the adoption of innovative, standardized, and efficient IT solutions, contributing to process improvement and resource optimization within an international environment.

Key Responsibilities

• Provide advanced technical support for PCs, printers, mobile devices, and other company peripherals, ensuring efficiency and business continuity.
• Manage remote interventions via RDP tools, ensuring quick resolutions and proactive user support.
• Contribute to the design and implementation of digital transformation projects, from management systems to cybersecurity initiatives, improving IT processes and infrastructure.
• Install, configure, and update software, manage security patches, and optimize system reliability.
• Manage tickets and document operational procedures, developing guides and FAQs to support user autonomy and improve IT team efficiency.
• Coordinate onboarding and offboarding activities, including the creation and deactivation of accounts and devices, ensuring security and compliance with company policies.
• Diagnose and proactively resolve hardware and software issues, with a focus on prevention and continuous improvement.
• Collaborate with users to understand their needs and challenges, proposing fast, effective, and innovative solutions.

Requirements

• 1–2 years of experience in IT support or help desk roles;
• Good knowledge of computer networks and basic configuration and management activities;
• Knowledge and experience with major operating systems (Microsoft, iOS, and Linux);
• Basic skills in Active Directory (account creation, group management, password resets, GPO);
• Fundamental networking knowledge (DNS, DHCP, network sharing);
• Basic knowledge of reporting and data analysis tools (e.g. Power BI) is considered a plus;
• Excellent command of English, both written and spoken;
• Initiative and a proactive approach;
• Strong problem-solving skills;
• Flexibility in working hours.

If you are ready to seize this exciting opportunity and be part of technological innovation in the yachting sector, apply now and join the Acquera Yachting team in Venice, Italy.

How to apply:

Send your CV and a cover letter to [e-mail]