Microsoft Platform Services Lead: AD & Exchange

Ariston Holding N.V.; Italia; Remoto; EUR 52.000 - 77.000; Tempo pieno

Vantaggi offerti da questo lavoro

Short-term incentive program

CCNL Metalmeccanici Industria

Descrizione del lavoro

Ariston Group is seeking an ICT Microsoft Platform Services lead to run operations and continuous improvement of our Microsoft infrastructure landscape. You will ensure service reliability, security and alignment with enterprise standards while coordinating internal teams and external partners.

The role focuses on AD/Entra ID, Exchange On-Premises and Online, certificate lifecycle, DNS/DHCP/GPO, and Power Platform.

Competenze

• Master's degree in a technical or scientific discipline.
• At least 6 years of experience in Microsoft infrastructure operations within complex enterprise environments, with minimum 2 years of leadership or coordination experience.
• Strong knowledge of Microsoft technologies, including Active Directory, Entra ID, Exchange, Windows infrastructure services, Power Platform and Copilot.
• Good understanding of ITIL processes and service management practices.
• Strong problem-solving, communication and stakeholder management skills.
• Fluent English; German is a plus.

Mansioni

• Lead the operational team responsible for Active Directory / Entra ID, Exchange On-Premises and Exchange Online, Certificate lifecycle management, File & Print Services, DNS, DHCP and GPO and Power Platform & Copilot
• Ensure stability, continuity and performance of all Microsoft platform services.
• Oversee incident, problem and change management processes.
• Handle operational escalations and coordinate with vendors for 3rd level support
• Work closely with the Architecture Team to implement approved designs and standards
• Monitor and improve service KPIs, SLAs, and operational metrics.
• Drive operational automation, standardization and documentation.
• Manage relationships with vendors and external support teams.
• Support audit, compliance and security related operational requirements.

Conoscenze

Active Directory

Entra ID

Exchange

Power Platform

Copilot

ITIL

Stakeholder management

Leadership

English

Formazione

Master's degree in a technical discipline

Strumenti

ITIL tools

Descrizione del lavoro

Ariston Group is seeking an ICT Microsoft Platform Services lead to run operations and continuous improvement of our Microsoft infrastructure landscape. You will ensure service reliability, security and alignment with enterprise standards while coordinating internal teams and external partners.

The role focuses on AD/Entra ID, Exchange On-Premises and Online, certificate lifecycle, DNS/DHCP/GPO, and Power Platform.