Member Programme Intern

Hotel Domani; Firenze; Remote; EUR 12,000 - 16,000; Full time

Benefits offered by this job

In-hub event experience

European property discounts

Growth opportunities

Collaborative team culture

Job summary

The Social Hub Florence is looking for a Member Programme Intern to help design and run in-hub events, from intimate gatherings to larger programming moments. You’ll coordinate with speakers, partners, and members, and assist with logistics, RSVPs, and room setup.

Join a dynamic, multinational team, contribute ideas, and help shape programming that our members genuinely love. Fluency in Italian and English is required, and full-time internship involvement is expected.

Qualifications

• Enthusiastic, organised, and comfortable managing moving parts.
• A creative eye — you care about the details that make an event feel special.
• Strong communicator who’s confident reaching out to speakers and partners.
• Genuinely curious about community, culture, and what brings people together.
• Previous event or volunteering experience is a bonus, but not essential.

Responsibilities

• Help plan, coordinate, and run in-hub events — from intimate gatherings to bigger programming moments.
• Liaise with speakers, partners, and members to bring events together.
• Support on logistics: scheduling, app updates, comms, room setup, and on-the-day delivery.
• Gather feedback after events and help refine what works.
• Contribute ideas for new programming that fits our community.

Skills

Event coordination

Communication

Organizational skills

Creativity

Multilingual (Italian/English)

Education

University student in EU

Job description

Your Mission, Should You Choose to Accept It

Florence is buzzing — and our in-hub events are where the energy comes to life. As our Member Programme Intern, you’ll help bring the social heartbeat of our space to life, from intimate gatherings to buzzy programming moments that our community genuinely looks forward to. Some days you’ll be coordinating speakers, instructors and guests and the next chasing RSVPs and setting up a room just right. Other days you’ll be brainstorming new ideas, gathering feedback from the night before or helping to shape what our members experience next. No two shifts look the same — and that’s exactly the point. If you love the buzz of a well-run event and get excited about building the kind of community people actually want to be part of, you’ll feel right at home here.

What You’ll Be Doing

• Helping to plan, coordinate, and run in-hub events — from intimate gatherings to bigger programming moments
• Liaising with speakers, partners, and members to bring events together
• Supporting on logistics: scheduling, app updates, comms, room setup, and on-the-day delivery
• Gathering feedback after events and helping the team refine what works
• Contributing ideas for new programming that fits our community

What We’re Looking For

• Enthusiastic, organised, and comfortable managing moving parts
• A creative eye — you care about the details that make an event feel special
• Strong communicator who’s confident reaching out to speakers and partners
• Genuinely curious about community, culture, and what brings people together
• Previous event or volunteering experience is a bonus, but not essential

What You’ll Get

• Real end-to-end event experience in a membership setting
• The chance to shape programming that our members genuinely love
• A fun, fast-moving team where your creativity is encouraged

What You’ll Have

• You are currently enrolled at a university within the EU
• You are studying Hospitality, Business, Marketing, Sales or a related field
• You bring a positive, hands-on attitude and enjoy meeting new people
• You are organized and comfortable juggling different tasks throughout the day
• You enjoy both teamwork and taking initiative when needed
• You are fluent in Italian and English. Extra languages are always a plus
• You are available for a full-time internship of 39 hours per week for 6 months

What We Offer

• The opportunity to work at a dynamic, multi-national company.
• Not just another hotel — we’re a game changing innovator, challenging every convention and defining the future.
• The opportunity to work for a Certified B Corp company that balances profit with positive impact, collaborating with organisations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
• The chance to learn and grow in your role with the potential for future growth.
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.