Membership Intern (Extracurriculare)

The Social Hub; Roma; On-site; EUR 13,392 - 17,856; Full time

Benefits offered by this job

Awesome discounts in all our properties

Growth opportunities

Engaging work environment

Job summary

The Social Hub in Rome is searching for a Membership Intern to engage with members and enhance their experience. You’ll welcome new visitors, lead tours, and assist with membership inquiries, creating a lively and inviting atmosphere.

Ideal candidates are university students in Hospitality, Business, or related fields, fluent in Italian and English, and available for a full-time 6-month internship. Enjoy excellent discounts across properties in Europe and a vibrant work environment.

Qualifications

• Currently enrolled in a university within the EU.
• Studying Hospitality, Business, Marketing, Sales or related field.
• Fluent in Italian and English.

Responsibilities

• Welcome members and guests into the membership space.
• Lead tours of the hub and introduce future members.
• Support member onboarding.
• Share tips about Rome’s best spots.
• Assist with membership-related tasks.

Skills

Positive attitude

Organized

Teamwork

Fluent in Italian

Fluent in English

Education

Currently enrolled at a university within the EU

Studying Hospitality, Business, Marketing, Sales or related field

Job description

Your Mission, Should You Choose to Accept It

Rome is buzzing and our membership spaces are right at the heart of it. As our Membership Intern, you’ll be one of the first faces people see and the reason they want to come back. From welcoming new members to showing future ones around the hub, you’ll help turn curious visitors into part of the community. You’ll learn how our spaces run day to day while helping members make the most of everything The Social Hub Rome has to offer.

Some days you’ll be chatting with members over coffee. Other days you’ll be guiding tours, helping organize events or sharing your favourite spots in the city with guests. No two shifts look the same and that’s exactly the point.

If you enjoy meeting people, love a lively atmosphere and want to learn the ins and outs of hybrid hospitality, you’ll feel right at home here.

In Case You Don’t Know Who We Are

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

• Welcome members and guests into the membership space and make them feel at home from the moment they walk in
• Lead tours of the hub and introduce future members to everything we offer
• Support member onboarding and help new members settle into the community
• Share insider tips about Rome’s best spots for food, culture, shopping and nightlife
• Help answer membership enquiries and explain our different membership options
• Assist with emails, offers, bookings and membership-related admin tasks
• Keep the membership areas organized, welcoming and ready for the next shift
• Support community events and help bring our vibrant member community to life

What You’ll Have

• You are currently enrolled at a university within the EU
• You are studying Hospitality, Business, Marketing, Sales or a related field
• You bring a positive, hands‑on attitude and enjoy meeting new people
• You are organized and comfortable juggling different tasks throughout the day
• You enjoy both teamwork and taking initiative when needed
• You are fluent in Italian and English. Extra languages are always a plus
• You are available for a full-time internship of 40 hours per week for 6 months

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel – we’re a game-changing innovator, challenging every convention and defining the future.
• The chance to learn and grow in your role with the potential for future growth.
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.