Master Tailor / Made to Measure Specialist

360 TALENT LONDON; Lombardia; On-site; EUR 50,000 - 60,000; Full time

Benefits offered by this job

Performance bonus

Onboarding & training

Career development

Job summary

A renowned luxury fashion house in Milan is seeking a Master Tailor / Made-to-Measure Specialist to join its flagship boutique. You will deliver expert tailoring, advise on alterations and made-to-measure services, and travel to support boutiques across the network.

You will work with an international, high‑net‑worth client base, ensuring personalised service and outstanding craftsmanship while upholding the brand's heritage.

Qualifications

• Previous experience as Master Tailor or Senior Tailor in the luxury fashion industry.
• Strong technical expertise in garment alterations, fitting and tailoring.
• Passion for luxury fashion, craftsmanship and exceptional client service.
• Commercially minded with the ability to build trust and develop long-term client relationships.
• Confident working with an international and high-net-worth clientele.
• Excellent communication and interpersonal skills.
• Flexible and willing to travel regularly across the retail network.
• Fluent English is essential. Italian is highly advantageous.

Responsibilities

• Deliver an exceptional client experience through expert tailoring consultations and garment customisation.
• Provide professional advice on alterations, made-to-measure services and garment fit.
• Build long-lasting relationships with clients through outstanding service and personalised recommendations.
• Collaborate closely with boutique teams to support commercial objectives and maximise client satisfaction.
• Travel across the retail network to provide tailoring expertise and support where required.
• Ensure all tailoring work reflects the highest standards of luxury craftsmanship.
• Support visual merchandising, stock management and boutique operations when needed.
• Contribute to achieving individual and store performance targets.
• Maintain impeccable personal presentation in line with luxury retail standards.

Skills

Tailoring expertise

Garment alterations

Client service

Fitting

Luxury fashion knowledge

Communication

Travel readiness

English fluency

Job description

Master Tailor / Made-to-Measure Specialist - Luxury Fashion

Location: Milan, Italy

Contract: Permanent, Full-Time

Salary: €50,000-€60,000 + Bonus

An internationally renowned luxury fashion house is seeking an experienced Master Tailor / Made-to-Measure Specialist to join its Milan flagship boutique. This is a unique opportunity for a highly skilled tailoring professional with a passion for luxury craftsmanship and exceptional client service.

Based in Milan, you will also travel across the retail network to support boutiques with bespoke tailoring, alterations and made-to-measure services, ensuring an outstanding experience for every client.

The Role

As a Master Tailor, you will play a key role in delivering an elevated luxury experience by providing expert tailoring advice, garment customisation and impeccable craftsmanship. You will work closely with boutique teams to ensure every client receives a personalised service while acting as an ambassador for the brand's heritage, quality and attention to detail.

Key Responsibilities

• Deliver an exceptional client experience through expert tailoring consultations and garment customisation.
• Provide professional advice on alterations, made-to-measure services and garment fit.
• Build long-lasting relationships with clients through outstanding service and personalised recommendations.
• Collaborate closely with boutique teams to support commercial objectives and maximise client satisfaction.
• Travel across the retail network to provide tailoring expertise and support where required.
• Ensure all tailoring work reflects the highest standards of luxury craftsmanship.
• Support visual merchandising, stock management and boutique operations when needed.
• Contribute to achieving individual and store performance targets.
• Maintain impeccable personal presentation in line with luxury retail standards.

About You

• Previous experience as a Master Tailor, Made-to-Measure Specialist or Senior Tailor within the luxury fashion industry.
• Strong technical expertise in garment alterations, fitting and tailoring.
• Passion for luxury fashion, craftsmanship and exceptional client service.
• Commercially minded with the ability to build trust and develop long-term client relationships.
• Confident working with an international and high-net-worth clientele.
• Excellent communication and interpersonal skills.
• Flexible and willing to travel regularly across the retail network.
• Fluent English is essential. Italian is highly advantageous.

What's on Offer

• Permanent position with a prestigious international luxury fashion house.
• Competitive salary of €50,000-€60,000 , plus performance-related bonus and many other incentives.
• Comprehensive onboarding and luxury retail training programme.
• Opportunity to work with exceptional products, craftsmanship and an international clientele.
• Career development within a globally recognised luxury business.

If you are passionate about tailoring excellence, luxury craftsmanship and creating unforgettable client experiences, we would love to hear from you.

Due to a high response, we can only contact shortlisted candidates that fit the criteria above.