Senior Client Advisor - VIC & Private Clients

Mynameis; Lombardia; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Meal vouchers

MBO plan

Job summary

Mynameis in Milan's flagship boutique is seeking a Senior Client Advisor – VIC & Private Clients to cultivate relationships with Very Important Clients and private customers, delivering an exclusive, personalized shopping experience.

You will grow a high-value client portfolio, attract new clients, and drive sales through proactive clienteling, private appointments and tailored follow-ups, with fluent English and a passion for luxury fashion.

Qualifications

• Strong clienteling skills and ability to build long-term relationships with high-net-worth individuals.
• Commercial mindset with a track record of achieving sales targets and repeat business.
• Excellent communication skills and confidence engaging with international luxury clientele.
• Strong product knowledge and appreciation for premium materials and craftsmanship.
• Familiarity with CRM systems, personalized client outreach and remote selling.
• Discretion, professionalism and a customer-centric approach.

Responsibilities

• Manage VICs and private clients in a luxury boutique environment.
• Grow a high-value client portfolio and attract new customers.
• Drive sales through proactive clienteling, private appointments and tailored follow-ups.
• Leverage CRM for personalized outreach and post-visit follow-ups.

Skills

Clienteling

Sales mindset

Communication

Product knowledge

CRM familiarity

Discretion

Tools

CRM software

Job description

Role & Company

An established luxury fashion brand is looking for a Senior Client Advisor – VIC & Private Clients to join its flagship boutique in Milan.

The role focuses on managing and developing relationships with Very Important Clients (VICs) and private clients, delivering an exclusive, personalized shopping experience. The successful candidate will be responsible for growing a high-value client portfolio, attracting new customers and driving sales through proactive clienteling, private appointments and tailored follow-ups.

• Strong clienteling skills and proven ability to build long-term relationships with high-net-worth individuals.
• Commercial mindset, with a track record of achieving sales targets and developing repeat business.
• Excellent communication skills and confidence in engaging with international luxury clientele.
• Strong product knowledge and appreciation for premium materials, craftsmanship and understated luxury.
• Familiarity with CRM systems, personalized client outreach and remote selling.
• Discretion, professionalism and a customer-centric approach.

Requirements

• Previous experience in luxury retail, preferably in high-end menswear, luxury outerwear or premium Italian fashion brands.
• Proven experience managing VICs and private clients in a luxury boutique environment.
• Ability to develop and retain a portfolio of high-value customers.
• Fluent English required; additional languages are a plus.
• Passion for fashion, craftsmanship and the luxury lifestyle.

What We Offer:

• Gross annual salary (RAL): €70,000–€90,000, plus MBO to be defined and meal vouchers.