Luxury Travel Experience Specialist — Remote & Flexible

manatal-264; Palermo; Remoto; EUR 42.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote

Flexible schedule

Career development

Travel discounts

Training provided

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage high-end experiences. This fully remote position emphasizes exceptional service, personalization, and seamless coordination before, during, and after trips, from the comfort of your home.

You will work closely with clients to ensure travel needs are met with professionalism, attention to detail, and a commitment to excellence in every interaction.

Competenze

• Customer service experience in travel or hospitality.
• Ability to work independently in a remote environment.
• Strong communication and interpersonal skills.
• Comfortable using digital tools and booking platforms.

Mansioni

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conoscenze

Customer service

Remote work

Travel booking

Communication

Strumenti

Booking platforms

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage high-end experiences. This fully remote position emphasizes exceptional service, personalization, and seamless coordination before, during, and after trips, from the comfort of your home.

You will work closely with clients to ensure travel needs are met with professionalism, attention to detail, and a commitment to excellence in every interaction.