Luxury Retail Store Manager — Lead & Elevate Sales

Zadig&Voltaire; Roma; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

Zadig & Voltaire in Italy seeks a Store Manager to lead daily operations, drive sales, and nurture a premium customer experience in our luxury fashion environment.

You will coach the team, manage stock, cash handling, and reporting, while aligning with head office guidelines and brand standards. Fluency in English is required, with additional languages a plus and a proven retail leadership track record.

Competenze

• Proven experience in a retail management role.
• Strong commercial mindset with a clear focus on results and performance.
• Natural leadership skills and ability to motivate a team.
• Customer-centric approach and commitment to service excellence.
• Highly organized and detail-oriented in daily operations.
• Fluent in English; additional languages are a plus.

Mansioni

• Lead and grow the business with a strong understanding of performance drivers and commercial priorities.
• Monitor, analyse and optimise KPIs to ensure consistent results.
• Design and implement action plans to boost sales and overall business performance.
• Build long-term customer loyalty by delivering an excellent experience and developing strong client relationships.
• Ensure correct execution of internal processes related to stock management, cash handling, logistics and operational reporting in line with head office guidelines.
• Oversee day-to-day store operations, guaranteeing efficiency and compliance at all levels.
• Lead, motivate and develop the team through ongoing coaching and support.
• Provide regular feedback and guidance to help the team achieve monthly objectives.
• Create a positive and collaborative work environment based on trust, respect and open communication.
• Identify potential, recruit new talent and contribute to retention and development of high performers.
• Ensure that company standards, policies and procedures are clearly communicated and consistently applied.
• Manage team schedules, working hours and holiday planning with a structured approach.

Conoscenze

Store management

Leadership

Customer service

Communication

Analytical thinking

Organizational skills

Descrizione del lavoro

Zadig & Voltaire in Italy seeks a Store Manager to lead daily operations, drive sales, and nurture a premium customer experience in our luxury fashion environment.

You will coach the team, manage stock, cash handling, and reporting, while aligning with head office guidelines and brand standards. Fluency in English is required, with additional languages a plus and a proven retail leadership track record.