Luxury Sales Advisor: Elevate Client Experience

Zadig&Voltaire; Milano; In loco; EUR 32.000 - 45.000; Tempo pieno

Descrizione del lavoro

Sales Advisor position at Zadig & Voltaire in Milano, Italy. Full-time role (40 hours) with a focus on delivering premium service to a demanding international clientele and achieving strong sales performance.

You will welcome customers, provide tailored advice, manage cash desk procedures, and ensure brand standards are upheld across the sales floor and stock areas. Experience in luxury retail and excellent communication are essential.

Competenze

• Experience in high-end or luxury retail.
• Strong customer service mindset with premium clientele.
• Excellent communication and interpersonal skills.

Mansioni

• Welcome and assist the needs of a demanding clientele
• Build customer loyalty through tailored and personalised advice
• Contribute to enhancing the brand image by providing a premium level of service
• Achieve and increase sales using key commercial indicators
• Master cash desk procedures and carry out all transactions
• Promote the brand image and guarantee quality standards
• Receive, label, and display products
• Organise the sales floor and display products according to guidelines
• Review sales figures, documents, and instructions with confidentiality
• Check and manage stock levels and replenishment on the sales floor
• Ensure follow-up of customer service: returns, repairs
• Participate in qualitative and quantitative reporting

Conoscenze

Luxury retail

Customer service

Sales oriented

Communication skills

Descrizione del lavoro

Sales Advisor position at Zadig & Voltaire in Milano, Italy. Full-time role (40 hours) with a focus on delivering premium service to a demanding international clientele and achieving strong sales performance.

You will welcome customers, provide tailored advice, manage cash desk procedures, and ensure brand standards are upheld across the sales floor and stock areas. Experience in luxury retail and excellent communication are essential.