Luxury Store Leader & Client Experience Champion

FashionUnited; Milano; On-site; EUR 40,000 - 60,000; Full time

Job summary

PVH Italy is looking for a passionate Retail Manager to support the Store Director in delivering exceptional sales and service at our Milano location. You will lead and develop a diverse team while embodying brand values and enhancing the client experience.

As a key figure on the shop floor, you'll oversee client interactions, drive commercial performance, and ensure operational excellence. This role requires significant retail management experience, strong leadership skills, and a commitment to fostering a positive team environment.

Qualifications

• Significant experience in a retail management or supervisory role.
• Proven ability to coach and develop high-performing teams.
• Strong understanding of luxury client expectations.

Responsibilities

• Support the Store Director in leading the store to deliver exceptional sales and service.
• Act as a role model for Burberry values and develop the team.
• Manage client flow to maximise service standards.

Skills

Leadership

Client Experience

Retail Management

Coaching

Problem-Solving

Job description

PVH Italy is looking for a passionate Retail Manager to support the Store Director in delivering exceptional sales and service at our Milano location. You will lead and develop a diverse team while embodying brand values and enhancing the client experience.

As a key figure on the shop floor, you'll oversee client interactions, drive commercial performance, and ensure operational excellence. This role requires significant retail management experience, strong leadership skills, and a commitment to fostering a positive team environment.