Luxury Boutique Store Lead: Client Experience & Sales

360 Talent London; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus & Benefits

Descrizione del lavoro

360 Talent London is seeking an Assistant Store Manager for a Luxury RTW store in Milan, Italy. The role supports the Store Manager in day-to-day operations, and leads a high-performing sales team to deliver the finest client experience at Via Montenapoleone.

You will drive sales, manage KPIs, clientelling, and brand standards, with a competitive salary up to €50,000 plus bonus and benefits. English proficiency is required to ensure superior service.

Competenze

• Experience in luxury retail, ideally RTW.
• Supervisory or Assistant Store Manager experience.
• Strong knowledge of KPIs and sales performance.
• Excellent communication and client relations skills.
• English fluency required.

Mansioni

• Support Store Manager with daily boutique operations.
• Lead and coach sales team to hit targets and KPIs.
• Deliver exceptional luxury client experiences and clienteling.
• Maintain client relationships through CRM activities.
• Monitor KPI performance and drive action to improve results.
• Ensure brand image, visual merchandising, and standards.
• Represent the brand's heritage and values.

Conoscenze

Team leadership

Sales / KPI focus

Clienteling / CRM

Communication skills

Organization

Brand ambassador

Strumenti

CRM software

POS system

Descrizione del lavoro

360 Talent London is seeking an Assistant Store Manager for a Luxury RTW store in Milan, Italy. The role supports the Store Manager in day-to-day operations, and leads a high-performing sales team to deliver the finest client experience at Via Montenapoleone.

You will drive sales, manage KPIs, clientelling, and brand standards, with a competitive salary up to €50,000 plus bonus and benefits. English proficiency is required to ensure superior service.