Luxury Retail Assistant Manager: Lead & Elevate Experience

Zadig&Voltaire; Milano; In loco; EUR 38.000 - 55.000; Tempo pieno

Descrizione del lavoro

Zadig & Voltaire is seeking an Assistant Manager to lead a store team in delivering an exceptional, luxury customer experience. You will coach staff, drive sales, and uphold the brand’s standards while managing day-to-day operations and inventory.

The role focuses on developing talent, ensuring a premium shopping environment, and achieving store KPIs. Ideal candidates will have strong leadership, great communication, and a deep knowledge of fashion trends, with a passion for luxury retail and

Competenze

• Demonstrate strong leadership skills and passion for people development
• Be a quick learner and good listener
• You must have excellent communication & organisation skills
• Understand how to deliver and coach luxurious customer experience
• Understand the business KPIs
• Show passion about the luxury retail and interest in fashion and retail market trends
• Leads by example in all occasions
• Details focused!
• Problem solver! Adapt to new situation, be proactive!
• Great people skills, excellent team work skills, be enthusiastic, dynamic!

Mansioni

• Lead your team by example and coach them to exceed store objectives and KPIs
• Drive sales by delivering exceptional and personalised customer experience
• Be on the shop floor, attentive to customers' needs and store performance
• Support recruitment, training and development plans for the team
• Ensure luxurious store environment and standards, including VM guidelines
• Manage stock, replenishment, and stock transfers between stores

Descrizione del lavoro

Zadig & Voltaire is seeking an Assistant Manager to lead a store team in delivering an exceptional, luxury customer experience. You will coach staff, drive sales, and uphold the brand’s standards while managing day-to-day operations and inventory.

The role focuses on developing talent, ensuring a premium shopping environment, and achieving store KPIs. Ideal candidates will have strong leadership, great communication, and a deep knowledge of fashion trends, with a passion for luxury retail and