Retail Operations Leader — Luxury Brand

BoF Careers; Agira; On-site; EUR 34,000 - 42,000; Full time

Benefits offered by this job

Meal vouchers €8.65/day

Job summary

Ralph Lauren Corporation in Sicily seeks a Store Manager to drive store performance and profitability with a customer-first culture. You will lead and develop the team, ensure operational excellence, and align with RL brand standards across inventory, cash handling, and safety.

The role emphasizes delivering KPI targets, optimizing replenishment, and embedding the RL service model through strong leadership, training, and brand presentation in line with local market practices.

Qualifications

• Professional experience within a Retail environment.
• Proactive, positive and dynamic personality.
• High people service orientation.
• Good social and communication skills.
• Understanding of delivering performance against KPIs.
• Experience within MS Office suite.
• Required language: English + local language.

Responsibilities

• EXCEED SALES AND PROFITABILITY TARGETS: manage expenses and sales KPI targets.
• Optimize productivity and replenishment to improve efficiency.
• Lead and develop the team to deliver the Customer Experience.
• Manage store processes, RFID and IPOD compliance and cash handling.
• Ensure safety, housekeeping and brand presentation standards.

Skills

Retail experience

People skills

Communication

KPI awareness

MS Office

English + local language

Job description

Ralph Lauren Corporation in Sicily seeks a Store Manager to drive store performance and profitability with a customer-first culture. You will lead and develop the team, ensure operational excellence, and align with RL brand standards across inventory, cash handling, and safety.

The role emphasizes delivering KPI targets, optimizing replenishment, and embedding the RL service model through strong leadership, training, and brand presentation in line with local market practices.