Luxury Receptionist — Opening Rome Hotel

Hospitaliti; Roma; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Training and career development

Mobility across multiple regions

Discounts across venues

Job summary

Experimental Roma is opening mid-2026 on Via Ludovisi in Rome, offering 82 rooms, a restaurant, bar, and rooftop amenities. We are seeking a warm, professional front desk host who will welcome guests, manage reservations, and provide detailed information about services and local activities.

You will handle billing and admin tasks, promote the property, and contribute to guest satisfaction and loyalty in a dynamic opening environment.

Qualifications

• Experience in hotel reception, ideally in a high-end establishment.
• Fluent in Italian and English; a third language is a plus.
• Well-groomed appearance, strong service mindset, and excellent interpersonal skills.

Responsibilities

• Welcoming and assisting guests from arrival through to departure.
• Answering phone calls and managing reservations accurately.
• Informing guests about stay conditions, services, and local activities.
• Handling billing, payments, and various administrative tasks.
• Promoting the property and contributing to guest satisfaction and loyalty.
• Helping achieve the department’s qualitative and quantitative objectives.
• Carrying out any additional tasks assigned by management.

Skills

Italian & English fluent

Microsoft Office

Tools

Opera PMS

Job description

Experimental Roma is opening mid-2026 on Via Ludovisi in Rome, offering 82 rooms, a restaurant, bar, and rooftop amenities. We are seeking a warm, professional front desk host who will welcome guests, manage reservations, and provide detailed information about services and local activities.

You will handle billing and admin tasks, promote the property, and contribute to guest satisfaction and loyalty in a dynamic opening environment.