Luxury Floor Supervisor — Lead Sales & Client Experience

Moncler; Serravalle Scrivia; In loco; EUR 30.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Competitive sales commission

Descrizione del lavoro

Moncler in Serravalle is seeking a Full-Time Floor Supervisor to lead the boutique team, drive sales, and deliver an exceptional client experience while upholding Moncler’s elevated standards.

You will coach and develop staff, manage scheduling, inventory, and daily operations, and collaborate with the Store Manager to achieve store objectives and maintain impeccable brand presentation.

Fluent Italian and English are required, with a proactive, customer-focused approach.

Competenze

• Minimum of 5 years' experience in luxury retail, including proven success in floor supervision and team leadership roles.
• Strong commercial acumen with ability to drive sales performance and exceed objectives.
• Fluent Italian and English, written and spoken; additional languages are a strong asset.

Mansioni

• Lead by example on the sales floor and motivate the team to achieve individual and collective targets.
• Oversee daily boutique operations: scheduling, inventory control, cash handling, shipping and receiving, and policy adherence.
• Coach and develop staff while ensuring compliance with CRM and client engagement strategies.
• Collaborate with Store Manager to maintain brand standards and visual merchandising.

Conoscenze

Leadership

Analytical skills

Customer service

Florence Italian & English

Strumenti

Microsoft Excel

Word

Outlook

Descrizione del lavoro

Moncler in Serravalle is seeking a Full-Time Floor Supervisor to lead the boutique team, drive sales, and deliver an exceptional client experience while upholding Moncler’s elevated standards.

You will coach and develop staff, manage scheduling, inventory, and daily operations, and collaborate with the Store Manager to achieve store objectives and maintain impeccable brand presentation.

Fluent Italian and English are required, with a proactive, customer-focused approach.