Luxury Client Advisor - Italian & English Speaker

OTB; Milano; In loco; EUR 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Maison Margiela, the Paris-based luxury house, is seeking an experienced Client Advisor for its Milano store. You will welcome clients warmly, provide personalized service and drive sales in a prestigious environment.

You will maintain up-to-date product knowledge, communicate brand history, support visual merchandising, and collaborate with the team to ensure an exceptional shopping experience while upholding grooming standards. Italian and English proficiency is required.

Competenze

• Experienced Client Advisor in luxury retail.
• Excellent communication in Italian and English.
• Proactive approach to driving sales.
• Cross-selling across product categories.
• Comfortable building long-term client relationships.

Mansioni

• Provide warm welcome and personalized service to clients.
• Identify client needs and present suitable products to drive sales.
• Build and maintain client relationships to foster loyalty.
• Maintain up-to-date knowledge of brand history and current collections.
• Support visual merchandising standards to reflect the brand image.
• Collaborate with team to ensure store's success and smooth operations.
• Assist with stock management and proper product presentation.
• Uphold company policies and grooming standards for a luxurious store environment.

Conoscenze

Relationship building

Luxury industry experience

Communication skills

Proactive selling

Cross-selling

Versatility

Bilingual: Italian & English

Descrizione del lavoro

Maison Margiela, the Paris-based luxury house, is seeking an experienced Client Advisor for its Milano store. You will welcome clients warmly, provide personalized service and drive sales in a prestigious environment.

You will maintain up-to-date product knowledge, communicate brand history, support visual merchandising, and collaborate with the team to ensure an exceptional shopping experience while upholding grooming standards. Italian and English proficiency is required.