Luxury Client Advisor — Elevate VIP Experience & Sales

Prada Group; Forte dei Marmi; On-site; EUR 28,000 - 36,000; Full time

Job summary

Prada Group is seeking a Miu Miu Client Advisor to deliver extraordinary luxury customer experiences and act as a Brand Ambassador. You will engage clients in-store and via e-commerce, guiding them through the brand world and ensuring personalized service aligned with the client journey.

You will be responsible for achieving personal and store targets, leveraging CRM data to build long-term relationships and promote an Omni Channel mindset across channels.

Qualifications

• Previous experience as a client advisor or sales assistant in luxury fashion.
• Strong customer orientation and excellent interpersonal skills.
• Ability to build long-term client relationships and deliver personalized service.
• Passion for fashion and brand heritage with effective product knowledge.
• Ability to work in a dynamic luxury retail environment and hit targets.

Responsibilities

• Place the Customer at the center, creating a welcoming environment and delivering excellent service.
• Strive to exceed individual sales targets and contribute to the store's success.
• Demonstrate extensive product knowledge and brand history to clients.
• Capture customer data in the CRM to personalize future interactions and opportunities.

Skills

Client Advisor

Sales Assistant

Luxury Retail

Job description

Prada Group is seeking a Miu Miu Client Advisor to deliver extraordinary luxury customer experiences and act as a Brand Ambassador. You will engage clients in-store and via e-commerce, guiding them through the brand world and ensuring personalized service aligned with the client journey.

You will be responsible for achieving personal and store targets, leveraging CRM data to build long-term relationships and promote an Omni Channel mindset across channels.