Luxury Client Advisor | Personal Shopper & Brand Ambassador

Miu Miu; Capri; On-site; EUR 28,000 - 36,000; Full time

Job summary

Miu Miu is seeking a Client Advisor in Capri to deliver an extraordinary luxury customer experience, placing clients at the center and understanding their needs. You will promote the brand philosophy and guide clients through the world of Miu Miu, both in store and via the e-commerce channel.

You will hold yourself accountable to achieve individual sales targets, acting proactively to provide the best service while leveraging CRM data to build lasting relationships with clients.

Qualifications

• Experience in luxury fashion sales preferred.
• Strong customer orientation and excellent communication.
• Knowledge of brand, products and heritage.

Responsibilities

• Place the Customer at the center, creating a welcoming environment and meeting their needs with outstanding service.
• Exceed individual sales targets and contribute to store success.
• Demonstrate extensive knowledge of Miu Miu products and brand heritage.
• Capture customer data into the CRM and develop long-term relationships for personalized follow-up.

Skills

Client advisor

Sales experience

Customer service

Job description

Miu Miu is seeking a Client Advisor in Capri to deliver an extraordinary luxury customer experience, placing clients at the center and understanding their needs. You will promote the brand philosophy and guide clients through the world of Miu Miu, both in store and via the e-commerce channel.

You will hold yourself accountable to achieve individual sales targets, acting proactively to provide the best service while leveraging CRM data to build lasting relationships with clients.