Luxury Client Advisor – VIP Shopping Experience

BoF Careers

Porto Cervo

On-site

EUR 28,000 - 36,000

Full time

2 days ago

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Job summary

Prada Group is seeking a Miu Miu Client Advisor in a luxury retail setting in Sardinia. You will guarantee an extraordinary customer experience, placing clients at the center, discovering needs, and promoting the brand philosophy.

You will be responsible for achieving individual and store sales targets while delivering exceptional service in-store and online. You will demonstrate deep product knowledge, history, culture, and DNA of Miu Miu, actively engage with CRM data, and participate in

Qualifications

Previous experience in a Client Advisor, Sales Assistant or similar role.
Strong customer orientation and interpersonal skills for long-term relationships.
Passion for fashion and luxury with brand knowledge.
Results-oriented, proactive and flexible with team spirit.

Responsibilities

Place the customer at the center and provide an excellent service consistent with the client journey ceremony.
Aim to exceed individual and store sales targets and KPI goals.
Demonstrate product knowledge and brand heritage to clients.
Capture client data in the CRM to nurture personalized relationships.
Follow up with clients via CRM to strengthen long-term relationships.
Host in-person or virtual appointments and embrace Omni Channel.
Maintain stockroom organization and collaborate with back of house.
Work as a team to ensure exceptional store experiences.