Luxury Client Advisor: Craft Memorable Experiences

Loewe; Roma; In loco; EUR 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

LOEWE in Rome is seeking a Client Advisor to exceed client service expectations in a personable, engaging way and to deliver personal and team goals. The role focuses on building lasting client relationships, delivering a memorable shopping experience, and sharing LOEWE’s heritage and product stories.

The ideal candidate has experience in customer-centric roles, a deep interest in fashion and culture, and excellent communication.

Competenze

• Proven experience in achieving individual goals and contributing to team results.
• Experience within a similar customer centric role.
• Deep interest in Fashion, Art, and Culture.
• Be naturally inclusive and open minded.
• Confident, service orientated, adaptable and empathetic in style and approach.
• Effective communication skills with sensitivities to build and maintain a client portfolio.

Mansioni

• Achieve individual and store objectives.
• Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
• Engage with all clients and develop long lasting relationships.
• Maintain relations with clients through regular communication via email, phone, messages, or personalized notes.
• Master and transmit LOEWE brand history and heritage.
• Highlight product categories through product knowledge and storytelling.
• Develop and grow your client book, updating client information on relevant company tools.
• Act as a team player, collaborating to achieve store objectives.
• Participate in visual merchandising according to LOEWE’s standards.
• Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
• Support inventory management and back of house tasks.
• Follow LOEWE’s grooming and behavior policies.

Conoscenze

Client advisor

Fluent English/Italian

Descrizione del lavoro

LOEWE in Rome is seeking a Client Advisor to exceed client service expectations in a personable, engaging way and to deliver personal and team goals. The role focuses on building lasting client relationships, delivering a memorable shopping experience, and sharing LOEWE’s heritage and product stories.

The ideal candidate has experience in customer-centric roles, a deep interest in fashion and culture, and excellent communication.