Luxury Client Advisor (Italy) – After-Sales & CRM

LVMH Group; Milano; In loco; EUR 24.300 - 29.700; Tempo pieno

Vantaggi offerti da questo lavoro

Lunch tickets

Ambassador program

Commission & team bonus

Descrizione del lavoro

RIMOWA in Italy is seeking a luxury retail specialist to deliver high-end client experiences and drive on-site sales for premium travel goods. You will greet customers, understand their needs, and provide expert product guidance while maintaining the brand's elevated service standards.

The role requires fluency in Italian and English, with a passion for luxury customer care. Join us to represent a heritage brand under the LVMH Group and contribute to exceptional in-store experiences.

Competenze

• Experience in luxury retail is preferred.
• Fluent Italian and English required; additional languages a plus.
• Strong client-focused selling approach and appearance of polish.

Mansioni

• Provide first-class consultations and strengthen customer relationships.
• Drive on-site sales with luxury professionalism and deep product knowledge.
• Serve as after-sales contact for customers and manage service communications.

Conoscenze

Fluent Italian

Fluent English

Luxury customer service

Customer relations

Descrizione del lavoro

RIMOWA in Italy is seeking a luxury retail specialist to deliver high-end client experiences and drive on-site sales for premium travel goods. You will greet customers, understand their needs, and provide expert product guidance while maintaining the brand's elevated service standards.

The role requires fluency in Italian and English, with a passion for luxury customer care. Join us to represent a heritage brand under the LVMH Group and contribute to exceptional in-store experiences.