Store Manager

360 Talent; Monza; In loco; EUR 80.000 - 100.000; Tempo pieno

Descrizione del lavoro

Luxury Fashion House in Milan seeks an experienced Store Manager to lead the boutique’s overall performance and ensure an elevated client experience. You will drive commercial success, manage and develop a high-performing team, and act as the brand ambassador with impeccable presentation and service standards.

The role requires fluent Italian and English, a proven luxury retail track record, strong leadership, and a client-centric approach to nurture VIP relationships and exceed targets.

Competenze

• Proven store leadership experience in luxury fashion or premium retail.
• Strong commercial acumen with record of achieving sales targets.
• Exceptional people management and team development skills.
• Experience handling high-profile international clientele.
• Deep understanding of KPIs, clienteling, and luxury retail operations.
• Highly organized, professional and results-driven.
• Fluent Italian and English is essential.

Mansioni

• Drive sales performance and achieve boutique targets through leadership and commercial focus.
• Lead, motivate, coach, and develop the store team to maximise performance.
• Foster a client-centric culture with emphasis on clienteling and long-term relationships.
• Analyze KPIs and implement action plans to continuously improve results.
• Develop relationships with local and international VIP clientele.
• Ensure excellence in visual merchandising, stock management, and operational standards.
• Manage staffing, scheduling, recruitment, and performance reviews.
• Maintain presentation, service, and brand representation at the highest standards.

Conoscenze

Leadership

Sales Leadership

Clienteling

KPIs

Team Development

Visual Merchandising

Descrizione del lavoro

Luxury Fashion House

Store Manager – Milan

Salary: Up to €100,000 + Bonus & Benefits

La preghiamo di leggere attentamente la panoramica e i requisiti per questa opportunità di lavoro riportati di seguito.

We are partnering with an internationally recognised luxury fashion house to recruit an experienced Store Manager for its boutique in Milan. This is an exciting opportunity for a passionate and commercially driven retail leader to join a prestigious brand renowned for its strong creative vision, exceptional craftsmanship, and loyal international clientele.

The Role

As Store Manager, you will be responsible for leading the boutique's overall performance, ensuring an elevated client experience, driving commercial success, and developing a high-performing team. You will act as a true ambassador for the brand while maintaining the highest standards across all aspects of the business.

Key Responsibilities

• Drive sales performance and achieve boutique targets through strong leadership and commercial focus


• Lead, motivate, coach, and develop the store team to maximise individual and collective performance.


• Foster a client-centric culture with a strong emphasis on clienteling and long-term relationship building.


• Analyse KPIs and implement action plans to continuously improve results.


• Develop relationships with local and international VIP clientele.


• Ensure excellence in visual merchandising, stock management, and operational standards.


• Manage staffing, scheduling, recruitment, and performance reviews.


• Maintain the highest standards of presentation, service, and brand representation.

About You

• Proven experience as a Store Manager within luxury fashion, accessories, or premium retail.


• Strong commercial acumen with a track record of achieving and exceeding sales targets.


• Exceptional leadership and team development skills.


• Experience working with demanding local and international clientele.


• Strong understanding of KPIs, clienteling, and luxury retail operations.


• Highly organised, professional, and results-oriented.


• Fluent Italian and English is essential.

What's on Offer

• Salary up to €100,000 per annum.


• Attractive bonus scheme.


• Opportunity to join a prestigious international luxury fashion house.


• Career development within a growing global business.


• Dynamic and collaborative working environment.
  
• Exposure to an international and high-net-worth clientbase.