Luxury Boutique Sales Associate – Clienteling

Balmain; Lombardia; Presencial; EUR 26.000 - 36.000; Jornada completa

Descripción de la vacante

Balmain in Lombardia, Italy is seeking a Store Ambassador to deliver the Balmain Store experience with exceptional client service. You will welcome clients, drive sales through a personalised approach, and support both on and off the floor while upholding luxury standards.

Fluency in Italian and English is mandatory; you will continuously develop product knowledge, participate in training, and help with visual merchandising and stock control to foster strong client relationships.

Formación

• 2+ years of experience in luxury retail.
• Experience delivering high-end client service.
• Ability to build and maintain a client book of high-value clients.

Responsabilidades

• Welcome clients and deliver first-class personalised service.
• Act as Brand Ambassador to maximise sales and loyalty.
• Support Sales Team to ensure smooth transactions.
• Assist on/off the sales floor and support stock/visual duties.
• Collect CRM details to nurture client relationships.

Conocimientos

Customer service

Brand ambassador

CRM management

Visual merchandising

Stock control

Herramientas

CRM system

Descripción del empleo

Balmain in Lombardia, Italy is seeking a Store Ambassador to deliver the Balmain Store experience with exceptional client service. You will welcome clients, drive sales through a personalised approach, and support both on and off the floor while upholding luxury standards.

Fluency in Italian and English is mandatory; you will continuously develop product knowledge, participate in training, and help with visual merchandising and stock control to foster strong client relationships.